“Lewis is fab ……. ring up with a deal …. 30 mins later all approved. What more can we ask for …. great service! “
We received these kind words this morning from a customer that started using Credo for their business in early 2017. Two years on and he is still willing to send us a testimonial about our service. Why is this?
Like Gary, many of our customers were introduced to us by our reliable dealer network, but then develop a relationship with us directly for all their other funding requirements. Credo offer so much more than what the initial conversation is about… we first helped Gary with a personal vehicle, and have now helped to fund a large number of business tractor units, LCV’s and trailers for his business.
Why do people keep coming back to us? Over half of our dealings are repeat business and this is true testament to our efforts of building relationships with our customers. Delivering great service is more important to us and our customers than margin or profit because it will drive long term loyalty . Our philosophy is based on treating our customers as though you are our only one – where you are treated as we would ourselves expect to be treated., and we stand by that!
So, if you want to expand your business and want to know how Credo can help you achieve that, then give us a call. Hopefully in two years time you’ll be sending us the same comments!